Careers at FICOH

About our company

First Insurance Company of Hawaii has provided coverage for Hawaii's families and businesses since 1911. Owned by global insurance leader Tokio Marine & Nichido Fire Insurance Co., Ltd., First Insurance is the state's oldest and largest locally established property and casualty insurance carrier offering a range of both personal and commercial insurance products to the Hawaii market.

We currently employ over 300 employees in our headquarters in Honolulu. Our goal over the next ten years is to significantly increase our business volume and to recruit the next generation of leaders.

Building a learning organization

First Insurance is continually expanding its capacity to create its own future. Along with that, we expect our employees to be recognized among the most professional, innovative, and customer-oriented of any company doing business in Hawaii.

Work with one of Hawaii's most progressive companies

First Insurance Company of Hawaii (FICOH) has been awarded the prestigious Work-Life Seal of Distinction by the Alliance for Work-Life Progress, a national organization that celebrates employers who show leadership in helping employees achieve work-life effectiveness.  FICOH is the only company in Hawaii and one of 54 companies nationwide to earn the distinction for 2013.  In addition, First Insurance has once again been ranked one of Hawaii's Best Places to Work by Hawaii Business magazine.  In 2014, FICOH was recognized by the American Heart Association as a Fit-Friendly Worksite. 

Career opportunities

First Insurance strives to create career opportunities in a variety of disciplines to help perpetuate our leadership position in the business community. Career opportunities are available in underwriting, risk and safety management, claims adjusting, finance, information technology systems, and actuarial. Hands-on training programs in each of these disciplines allows individuals to learn quickly. Opportunities for advancement to more challenging positions are closely tied to applied knowledge and initiative. A capsule listing of the job groups is presented below:

  • Underwriting
    Underwriters make decisions about what business the company will write. They gather information about account submissions and how much risk they represent, and then offer programs and prices to meet the accounts' needs. Their decisions affect the business being written, and ultimately, the success of the company.
  • Risk and Safety Management
    Risk and Safety Consultants are the engineers of the business. They work closely with commercial policyholders to minimize risks at the work sites. They help companies establish safety programs and provide underwriters with field information to aid their decision-making process.
  • Claims Adjusting
    Claims Adjusters make an insurance policy tangible. When a loss occurs, a policyholder expects to be compensated fairly and promptly. It is the Claims Adjuster's job to investigate claims and assure both the policyholder and the company are protected.
  • Finance
    Accountants are responsible for assuring that there are adequate reserve funds available to cover claims obligations. Corporate accounting positions are involved with both short- and long-range planning and play an integral role in the success of the organization.
  • Information Technology Systems
    Automation is the key to keeping insurance costs down and making business functions run more efficiently. Working closely with our business departments and independent insurance agencies, programmers, engineers and business and quality assurance analysts help design and manage the systems we rely on to transact business and communicate with our internal and external customers.  
  • Actuarial
    Actuaries their analytical and statistical training to predict insurance risk exposures. Through the utilization of mathematical models, they are able to help ensure our rates and reserves are adequate to keep the company stable and competitive.


Along with competitive salaries, First Insurance offers an excellent benefits program. Our comprehensive health package includes a choice of medical plans, dental, drug, and vision insurance. To augment this, we offer a wellness program to help you maintain your good health and an employee assistance program for individual counseling. To help you plan for your future, we provide a 401(k) savings plan whereby you can chart your own course with a generous company match. We also offer a variety of life and disability insurance plans. Flexible working hours and generous time-off benefits are also part of our benefits package.

Professional growth

Your professional growth is as important to us as it is to you. For that reason, we subsidize industry-specific courses that lead to professional designations or accreditation as well as university study toward advanced degrees.

To view our current opportunities, please click here

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Personal Auto
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